Reviews

Overall, I am not impressed with my recent experience at Gregg Young. I scheduled an oil change and for my brakes to be looked at for a squeak. I knew my brakepads were fine given they had been recently replaced but things happen and we got those fixed. What I am not happy about is the bill -- $900 in labor to put on two new brakepads and to turn the rotors seems ridiculous. Additionally, I took my vehicle in on the first day for a scheduled appointment and it wasn't seen until late in the day, meaning it would have to be seen a second day. On the second day, it still wasn't seen until late in the day and ended up needing new brakepads in the back which needed to be ordered -- there should be plenty of brakepads for a 2020 Chevy half ton in stock with as many being driven on the road. Still, it wasn't until the third day that my truck was ready to be picked up, but the oil still wasn't changed... I didn't notice until I had already left and looked at the window sticker, my oil change light in dash display, and reviewed my bill because I was in a hurry to get out of town for the weekend. I've gone to Sid Dillon for years and only went to Gregg Young for convenience. I will no longer bring bring business to GY. My Confirmation Code: X04TSHLLO5 for original appointment.

Good

Very courteous and professional service...........my vehicle service was completed on time.

The entire experience was great!!was kept Informed of the status of the work being done!! It was an excellent experience!!

The service was fast and friendly

When I arrived for service, I told the representative that my check side detection light was on and the system was not operating. When I got back on the Dodge Expressway after service, the warning light was still on and the subsystem not operating. I checked the service paperwork when arriving home. The check side detection system service was listed, but shown incomplete. I am disappointed by this... and wish it had been addressed.

Easiest vehicle purchase experience I’ve ever had!

Always a great service experience for my Blazer RS, everything is handled efficiently and with great care and excellent quality of service, professionalism and courtesy, I could not ask for a better dealership and service department to deal with, bar none!!

The experience was seamless! Everyone there worked with me and got me exactly what I needed. I didn’t feel pressured or anything

Excellent service . Great people to work with .